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| 1.How can I Register at Iskan Online ? |
| For retail you must have Visa electron card or MasterCard (Debit) |
| 2.If I register before on Iskan online can I remove my register and re-register again? |
| No, you cannot remove your subscribe |
| 3.I forget my password how can reset new one? |
| For retail you can request new password through
our service after insert your Visa electron card or
MasterCard (Debit) |
| 4.I block my password how can
unblock it? |
| You must contact with Call Center Unit at Tel.
number 96265200400 |
| 5.What main services
available? |
| ACH / RTGS between bank inside Jordan
eFAWATERcom |
| 6.How long time can extract
report from IOL ? |
| At Last one year |
| 7.What require from me to
login at this service? |
| For Retail insert first 8 digits from account
on “User ID” field, and must keep your password was
insert when register or request new password by . |
| 8.If I Corporate customer ,
how can register? |
| Must back to your branch to create new
subscribe. |
| 9.If I live outside Jordan,
can I benefit from bank service? |
| Yes , you can because this service help you at
7 days for 24 hour from anywhere on world |
| 10.If I need help for using
service , who can help me? |
| You can contact with Call Center Unit at Tel.
number 96265200400 |